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We ship to all countries part of the European Union.

Shipping Fees

Country of DestinationShipping FeeDelivery Time
 GBPEURDKKSEKDay of order +
United Kingdom, Denmark, Germany, The Netherlands and Austria £ 4 € 5 kr. 40 45 kr 2-4 business days
France, Belgium and Luxembourg £ 4 € 5 kr. 40 45 kr 2-3 business days
Sweden, Ireland, Spain, Italy, Portugal, Hungary, Poland and Czech Republic £ 8 € 10 kr. 75 85 kr 3-5 business days
Finland, Slovenia, Latvia, Estonia, Lithuania and Slovakia £ 12 € 15 kr. 115 130 kr 4-6 business days
Greece, Bulgaria, Romania, Cyprus and Malta  £ 24 € 30 kr. 225 255 kr 4-6 business days

Our goods are stored in different warehouses in Belgium, France, Germany and The Netherlands. In case you ordered products from different brands, you may receive these separately.

  • We charge a fixed shipping fee irrespective of the quantity, weight or volume.
  • You only pay the shipping fee once, even if the products in your order are delivered separately.
  • The shipping fee will be charged in the exchange rate you selected. Shipping fees in GBP, SEK and DKK may vary because of exchange rates.
  • When checking out, you will be quoted based on the country of destination.

Shipping Address

We ship to the address of your choice. You can enter any address: home, office, neighbours, family or friends.

Delivery Time

Depends on the country of destination. After receiving your order and confirmation of your payment, your order will be delivered within the indicated number of business days.

How is your order delivered?

All orders will be delivered during business hours by express courier DPD, a service provider of first class express parcel distribution services.

The courier will request you to sign off the receipt of the goods. In case you are not at the shipping address on the moment of delivery, the courier will leave a note with a date of a second delivery attempt or with instructions where you can pick up your order.

Refund and Exchange

In case the products do not fit or you are not satisfied, you can always get a free exchange or full refund.

Delivery outside the European Union

In case you want your order delivered outside the European Union, you can send your order by email to info@jolilly.com.

Please state in your email the products you would like to order and the address of delivery. We will send you a quote and a delivery time estimate. As soon as we receive your payment, we will ship your order.

Questions? Call our 24/7 HOTLINE

Call + 32 498 505 189 (all countries), + 31 10 340 0508 (NL), + 33 970 447 648 (FR) or + 32 498 505 189 (BE) or mail to info@jolilly.com, or fill in our contact form.